Gold Member Since 2016
Audited Supplier

Shanghai Better Industry Co., Ltd.

Essential Oil Machine, Extraction Machine, CO2 Extraction Machine manufacturer / supplier in China, offering Spe Oil Machine Manufacture Plants Hemp Oil Extraction Machine, Supercritical Fluid Extraction with Carbon Dioxide, Supercritical Fluid Extraction of Tobacco Leaves and so on.

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FAQ

our supports [May 05,2017]
our supports

Pre-sale Service

According to product's using condition, technicians will offer rationalization proposals to assist clients to select proper types;
Provide detailed product performance specification;
Provide professional quoted price;
Provide 24-hour technical consulting reply.
Provide other corollary equipment according to client requirements.

In-sale Service
Begin to supervise from raw material, its qualified rate can reach to 100%;
Whole manufacturing process are in strict accordance with promised procedure requirements, product qualified rate can reach to 100%;
Provide product's inspection record of key junctures to customers;
Provide production schedule photos to customers at regular intervals;
Package and transport products strictly accordance with export standard;
Provide transportation schedule information to clients timely.

After-sale Service
Provide targeted installation video;
Under the premise of correct installation, normal maintenance and using, we guarantee one-year warranty period;
When warranty period has expired, our sold products enjoys lifetime guarantee repair, we only charge cost price for changing product's standard component and sealing component;
During installation and adjustment period, our after-sale service staff will communicate with customers frequently to know product's running state in time. Assist customers to install and adjust products until customers are satisfied;
If product has malfunction during operation period, we'll offer you satisfied answer in time. 
Lifelong free technical support. Conduct satisfaction survey and inquiry equipment running condition to clients by telephone or e-mail semiannually from the first day of equipment running, put on records of acquired information.
Provide assistant service if product is damaged during transportation.