1. Where have you exported your equipment?
We've already exported to more than 30 countries in Aisa, Europe, Middle East, Africa, North America,etc.
2. Can you arrange the visit to your user?
3. Can you customize the machine according to our requirements?
4. Is your equipment in accordance with GMP, FDA, WHO?
Yes, we will design and manufacture the equipment according to the requirement of GMP/FDA/WHO in your country.
5. What is your payment terms?
Generally, TT or irrevocable L/C at sight.
6. How about your after-sales service?
We will reply you within 24 hours by email or phone.
If we have local agent, we will arrange him to your site within 24 hours to assist you to shoot the problem.
7. How about the staff training?
Normally, we will train your staffs during the overseas installation ; you are also welcome to send your staff train in our factory.
8. Which kind of after-sales service you can offer?
Except the regular service, overseas service or local agent services
9. What kind of certificate you have?
We have ISO, CE certificate, etc.